To ensure the best experience, Hipp recommends keeping your browser, operating system, and mobile device up to date. This page outlines what's supported for the Hipp web application and the Hipp mobile app.

🌐 Supported browsers

Hipp Web works best in the current version of:

• Chrome
• Firefox
• Safari
• Edge

We recommend keeping your browser updated to its latest stable release for the best experience and strongest security.

📱 Supported operating systems

For the best experience, keep your device's operating system updated to the latest stable version.

✅ Required device settings for Hipp Mobile

For Hipp Mobile to function properly, the following are required:

• Access to the App Store or Google Play: Install and update Hipp Mobile through the Apple App Store (iOS) or Google Play Store (Android). Devices without store access, like the Amazon Fire Phone, cannot install the app or receive required updates.
• Location Services: Hipp Mobile needs precise location, shared while the app is in use, to support location capture for visit verification (EVV).
• A working biometric sensor: Biometric sign-in requires Face ID, Touch ID, or a fingerprint sensor.

⚡ Recommended performance specs

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These are Hipp's recommendations for a smooth experience, not a hard requirement enforced by the app.

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